Excellent service. I bought the laptop for my 13 year old daughter. After we received the laptop, my daughter feels it’s a bit too heavier so we decided to return and get a MacBook Air. I sent a few emails asking the return process and questions about MacBook Air. The responses were very quick and detailed. After I shipped back the to-be-returned laptop, a few days later, the full fund has been put in my credit card. Amazing service. Keep it up. – Andy from Thornhill, ON, Jun 20, 2018